{"id":3,"date":"2025-07-04T02:22:24","date_gmt":"2025-07-04T02:22:24","guid":{"rendered":"https:\/\/mugspronto.com\/?page_id=3"},"modified":"2026-04-03T05:47:16","modified_gmt":"2026-04-03T05:47:16","slug":"atencion-y-confianza","status":"publish","type":"page","link":"https:\/\/mugspronto.com\/index.php\/atencion-y-confianza\/","title":{"rendered":"Atenci\u00f3n y Confianza"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ee99527 e-flex e-con-boxed e-con e-parent\" data-id=\"3ee99527\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-323918fa elementor-widget elementor-widget-text-editor\" data-id=\"323918fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>\u00a0<\/p>\n\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-848d92e e-grid e-con-boxed e-con e-parent\" data-id=\"848d92e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d549859 elementor-widget elementor-widget-n-accordion\" data-id=\"d549859\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;_animation&quot;:&quot;none&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"faq\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Preguntas Frecuentes <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M34.9 289.5l-22.2-22.2c-9.4-9.4-9.4-24.6 0-33.9L207 39c9.4-9.4 24.6-9.4 33.9 0l194.3 194.3c9.4 9.4 9.4 24.6 0 33.9L413 289.4c-9.5 9.5-25 9.3-34.3-.4L264 168.6V456c0 13.3-10.7 24-24 24h-32c-13.3 0-24-10.7-24-24V168.6L69.2 289.1c-9.3 9.8-24.8 10-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M413.1 222.5l22.2 22.2c9.4 9.4 9.4 24.6 0 33.9L241 473c-9.4 9.4-24.6 9.4-33.9 0L12.7 278.6c-9.4-9.4-9.4-24.6 0-33.9l22.2-22.2c9.5-9.5 25-9.3 34.3.4L184 343.4V56c0-13.3 10.7-24 24-24h32c13.3 0 24 10.7 24 24v287.4l114.8-120.5c9.3-9.8 24.8-10 34.3-.4z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"faq\" class=\"elementor-element elementor-element-c2c4119 e-con-full e-flex e-con e-child\" data-id=\"c2c4119\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"faq\" class=\"elementor-element elementor-element-0f2496d e-con-full e-flex e-con e-child\" data-id=\"0f2496d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"faq\" class=\"elementor-element elementor-element-be91e92 e-con-full e-flex e-con e-child\" data-id=\"be91e92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6cdd42 elementor-widget elementor-widget-text-editor\" data-id=\"c6cdd42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>\n<p data-path-to-node=\"5,0,0\"><b data-path-to-node=\"5,0,0\" data-index-in-node=\"0\">\u00bfCu\u00e1l es el tiempo de entrega de productos f\u00edsicos?<\/b><\/p>\n<blockquote data-path-to-node=\"5,0,1\">\n<p data-path-to-node=\"5,0,1,0\">Para pedidos de <b data-path-to-node=\"5,0,1,0\" data-index-in-node=\"16\">Soluciones Creative<\/b> (tazas, playeras), el tiempo de producci\u00f3n es de 2 a 4 d\u00edas h\u00e1biles tras la aprobaci\u00f3n del dise\u00f1o, m\u00e1s el tiempo de env\u00edo.<\/p>\n<\/blockquote>\n<\/li>\n<li>\n<p data-path-to-node=\"5,1,0\"><b data-path-to-node=\"5,1,0\" data-index-in-node=\"0\">\u00bfC\u00f3mo funcionan las invitaciones digitales?<\/b><\/p>\n<blockquote data-path-to-node=\"5,1,1\">\n<p data-path-to-node=\"5,1,1,0\">Una vez realizado el pago y enviado los datos, recibir\u00e1s un enlace personalizado en menos de 48 horas. Tus invitados podr\u00e1n confirmar asistencia y ver la ubicaci\u00f3n en Google Maps directamente.<\/p>\n<\/blockquote>\n<\/li>\n<li>\n<p data-path-to-node=\"5,2,0\"><b data-path-to-node=\"5,2,0\" data-index-in-node=\"0\">\u00bfTienen garant\u00eda en reparaciones t\u00e9cnicas?<\/b><\/p>\n<blockquote data-path-to-node=\"5,2,1\">\n<p data-path-to-node=\"5,2,1,0\">S\u00ed, en <b data-path-to-node=\"5,2,1,0\" data-index-in-node=\"7\">Soluciones Tech<\/b> todas nuestras reparaciones de hardware cuentan con garant\u00eda limitada (sujeto a revisi\u00f3n del equipo y sellos de seguridad).<\/p>\n<\/blockquote>\n<\/li>\n<li>\n<p data-path-to-node=\"5,3,0\"><b data-path-to-node=\"5,3,0\" data-index-in-node=\"0\">\u00bfHacen env\u00edos a todo M\u00e9xico?<\/b><\/p>\n<blockquote data-path-to-node=\"5,3,1\">\n<p data-path-to-node=\"5,3,1,0\">\u00a1Claro! Enviamos a toda la Rep\u00fablica. El costo se calcula al finalizar tu pedido seg\u00fan tu c\u00f3digo postal.<\/p>\n<\/blockquote>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"faq\" class=\"elementor-element elementor-element-e6744d5 e-con-full e-flex e-con e-child\" data-id=\"e6744d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"privacidad\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"privacidad\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Aviso de Privacidad <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M34.9 289.5l-22.2-22.2c-9.4-9.4-9.4-24.6 0-33.9L207 39c9.4-9.4 24.6-9.4 33.9 0l194.3 194.3c9.4 9.4 9.4 24.6 0 33.9L413 289.4c-9.5 9.5-25 9.3-34.3-.4L264 168.6V456c0 13.3-10.7 24-24 24h-32c-13.3 0-24-10.7-24-24V168.6L69.2 289.1c-9.3 9.8-24.8 10-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M413.1 222.5l22.2 22.2c9.4 9.4 9.4 24.6 0 33.9L241 473c-9.4 9.4-24.6 9.4-33.9 0L12.7 278.6c-9.4-9.4-9.4-24.6 0-33.9l22.2-22.2c9.5-9.5 25-9.3 34.3.4L184 343.4V56c0-13.3 10.7-24 24-24h32c13.3 0 24 10.7 24 24v287.4l114.8-120.5c9.3-9.8 24.8-10 34.3-.4z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"privacidad\" class=\"elementor-element elementor-element-22c098b e-con-full e-flex e-con e-child\" data-id=\"22c098b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"privacidad\" class=\"elementor-element elementor-element-e183fc9 e-con-full e-flex e-con e-child\" data-id=\"e183fc9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"privacidad\" class=\"elementor-element elementor-element-0e47979 e-con-full e-flex e-con e-child\" data-id=\"0e47979\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ec95a5 elementor-widget elementor-widget-text-editor\" data-id=\"6ec95a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"9,0\"><b data-path-to-node=\"9,0\" data-index-in-node=\"0\">MUGSPRONTO<\/b>, con domicilio en Durango, Dgo., es responsable del uso y protecci\u00f3n de sus datos personales.<\/p>\n<p data-path-to-node=\"9,1\"><b data-path-to-node=\"9,1\" data-index-in-node=\"0\">\u00bfPara qu\u00e9 fines utilizaremos sus datos?<\/b> Los datos de contacto, nombres de festejados, fechas y ubicaciones de eventos que usted nos proporcione ser\u00e1n utilizados exclusivamente para:<\/p>\n<ol start=\"1\" data-path-to-node=\"9,2\">\n<li>\n<p data-path-to-node=\"9,2,0,0\">La personalizaci\u00f3n de sus productos (Creative y Digital).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,2,1,0\">El contacto para soporte t\u00e9cnico (Tech).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,2,2,0\">La entrega de pedidos f\u00edsicos.<\/p>\n<\/li>\n<\/ol>\n<p data-path-to-node=\"9,3\"><b data-path-to-node=\"9,3\" data-index-in-node=\"0\">Seguridad:<\/b> Nos comprometemos a no vender ni compartir su informaci\u00f3n con terceros. Los datos de sus invitados en las confirmaciones de asistencia son privados y solo usted tendr\u00e1 acceso a ellos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"privacidad\" class=\"elementor-element elementor-element-3c3253a e-con-full e-flex e-con e-child\" data-id=\"3c3253a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"terminos\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"terminos\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> T\u00e9rminos y Condiciones <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M34.9 289.5l-22.2-22.2c-9.4-9.4-9.4-24.6 0-33.9L207 39c9.4-9.4 24.6-9.4 33.9 0l194.3 194.3c9.4 9.4 9.4 24.6 0 33.9L413 289.4c-9.5 9.5-25 9.3-34.3-.4L264 168.6V456c0 13.3-10.7 24-24 24h-32c-13.3 0-24-10.7-24-24V168.6L69.2 289.1c-9.3 9.8-24.8 10-34.3.4z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M413.1 222.5l22.2 22.2c9.4 9.4 9.4 24.6 0 33.9L241 473c-9.4 9.4-24.6 9.4-33.9 0L12.7 278.6c-9.4-9.4-9.4-24.6 0-33.9l22.2-22.2c9.5-9.5 25-9.3 34.3.4L184 343.4V56c0-13.3 10.7-24 24-24h32c13.3 0 24 10.7 24 24v287.4l114.8-120.5c9.3-9.8 24.8-10 34.3-.4z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"terminos\" class=\"elementor-element elementor-element-f30e588 e-con-full e-flex e-con e-child\" data-id=\"f30e588\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"terminos\" class=\"elementor-element elementor-element-4f0b1f3 e-con-full e-flex e-con e-child\" data-id=\"4f0b1f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"terminos\" class=\"elementor-element elementor-element-0c83a47 e-con-full e-flex e-con e-child\" data-id=\"0c83a47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed3be3a elementor-widget elementor-widget-text-editor\" data-id=\"ed3be3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>\n<p data-path-to-node=\"13,0,0\"><b data-path-to-node=\"13,0,0\" data-index-in-node=\"0\">Aceptaci\u00f3n de dise\u00f1os:<\/b> Una vez que el cliente da el \u00abvisto bueno\u00bb al dise\u00f1o digital para impresi\u00f3n (playeras\/tazas), MUGSPRONTO no se hace responsable por errores ortogr\u00e1ficos o de dise\u00f1o detectados despu\u00e9s de la producci\u00f3n.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,1,0\"><b data-path-to-node=\"13,1,0\" data-index-in-node=\"0\">Cancelaciones:<\/b> Debido a la naturaleza personalizada de nuestros productos, no se aceptan cancelaciones ni devoluciones una vez iniciada la producci\u00f3n o el desarrollo web.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,2,0\"><b data-path-to-node=\"13,2,0\" data-index-in-node=\"0\">Servicio T\u00e9cnico:<\/b> MUGSPRONTO no se hace responsable por p\u00e9rdida de informaci\u00f3n en equipos de c\u00f3mputo que no cuenten con respaldo previo por parte del cliente.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,3,0\"><b data-path-to-node=\"13,3,0\" data-index-in-node=\"0\">Pagos:<\/b> Se requiere el 50% de anticipo para iniciar cualquier trabajo y la liquidaci\u00f3n total antes de la entrega o publicaci\u00f3n del sitio web\/invitaci\u00f3n.<\/p>\n<\/li>\n<\/ul>\n<p><br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"terminos\" class=\"elementor-element elementor-element-fb97997 e-con-full e-flex e-con e-child\" data-id=\"fb97997\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 \u00a0 Preguntas Frecuentes \u00bfCu\u00e1l es el tiempo de entrega de productos f\u00edsicos? Para pedidos de Soluciones Creative (tazas, playeras), el tiempo de producci\u00f3n es de 2 a 4 d\u00edas h\u00e1biles tras la aprobaci\u00f3n del dise\u00f1o, m\u00e1s el tiempo de env\u00edo. \u00bfC\u00f3mo funcionan las invitaciones digitales? Una vez realizado el pago y enviado los datos, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mugspronto.com\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mugspronto.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mugspronto.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mugspronto.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mugspronto.com\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":130,"href":"https:\/\/mugspronto.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":599,"href":"https:\/\/mugspronto.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/599"}],"wp:attachment":[{"href":"https:\/\/mugspronto.com\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}